Key Job Responsibilities:

• Supervise the accounts receivable function and provide guidance and support to the finance team.
• Oversee invoicing, billing, and collections processes to ensure accuracy and timeliness.
• Monitor and reconcile guests / clients’ accounts, addressing discrepancies and issues.
• Maintain positive relationships with clients and partners.
• Address guests / clients inquiries related to invoices, payments, and account balances.
• Collaborate with the team to resolve disputes or outstanding issues.
• Generate reports on accounts receivable performance and aging balances.
• Analyze receivables data to identify trends and opportunities for improvement.
• Provide regular updates to the head of finance.
• Assist in credit control measures, ensuring compliance with credit policies and terms.
• Review credit applications and support credit decisions.
• Collaborate with the Credit Manager on credit-related matters.
• Identify areas for process improvement and efficiency in accounts receivable functions.
• Implement best practices and streamlined processes to enhance productivity.
• Provide training and mentorship to accounts receivable team members, if any.
• Foster a culture of excellence and continuous improvement within the department.
• Ensure compliance with financial regulations and company policies related to accounts receivable.
• Assist in internal and external audits as needed.
• Operate in a safe and environmentally friendly manner, prioritizing guests' and colleagues' health and safety, as well as environmental conservation.
• Adhere to hotel environmental, health, and safety procedures and policies.