Accounts Receivable Team Lead at Booking Holdings

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Management, Performance Management, Training and Development, Stakeholder Communication, Cash Application, Portfolio Allocation, Metrics and Reporting, Audit Responsibility, Problem Solving, Data Analysis, Process Improvement, Communication, Collaboration, Workflow Management, Attention to Detail, Time Management

Industry

technology;Information and Internet

Description

Key Responsibilities : Leadership Responsibilities - Team Management: Supervise and guide a team of Accounts Receivable (AR) representatives - Performance Management: Evaluate team members' performance, provide feedback, and develop and execute improvement plans - Training and Development: Train new and existing team members as needed and ensure team members stay up-to-date with industry developments - SOP Management - Ensure SOPs are updated regularly with updates and learnings Stakeholder Communication - Be the owner of Key Performance Indicators for payment application and responses to internal business partners. - Be the first level of escalation for any operational issues and work related concerns. - Manage stakeholder expectations and relationships at an operations level - Report KPIs and team metrics to management regularly. Operational Responsibilities - Cash Application: Ensure accurate and timely application of cash receipts - Portfolio Allocation - Consistently review and manage portfolio allocation with seasonal peaks and volume spikes - Daily internal reporting on team and individual performance to management - Ensure accurate and efficient processing of payments - Reconcile cash receipts to ensure accuracy and resolve any discrepancies - Unknown Management - Manage unknowns, including researching and resolving unknown transactions - Responsible for managing workflow and ticketing tools and ensuring tickets are closed timely - Manage daily attendance and leave planning especially during month-end close - Serve as a SME and be well versed in all daily operational activities - Support and contribute to a smooth month-end close. Analytical Responsibilities - Metrics and Reporting: Analyse and Daily/Weekly Report on Cash Apps metrics - Prepare Process Knowledge Tests (PKTs) every quarter - Communicate and Collaborate with various teams like credit control and business regarding payment and cash allocation issues and escalate in a proactive manner - Support Manager in daily huddles with right data Audit Responsibility - Ensure the daily audit process in place and daily report outs happening. Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Responsibilities

The Accounts Receivable Team Lead will supervise and guide a team of AR representatives while ensuring accurate and timely cash application. They will also manage stakeholder relationships and report on team performance metrics regularly.