Accounts Receivable Team Lead at Diligent Corporation

Galway, Connacht, Ireland -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Coaching, Attention To Detail, Interpersonal Skills, Multi-tasking, Microsoft Office, Organization, Communication, Problem Solving

Industry

Software Development

Description

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview: Are you ready to take the next step in your career and lead a team that keeps our revenue engine running smoothly? At Diligent, we’re looking for an Accounts Receivable Team Lead to join our Galway office and play a key role in guiding, mentoring, and inspiring our AR Specialists while ensuring a seamless customer experience. This is a hands-on leadership role where your team looks to you for guidance, motivation, and expertise. You’ll be collaborating across Revenue Operations, driving process improvements, and helping deliver a positive, efficient customer journey. Key Responsibilities: Lead and motivate your AR team, ensuring processes are followed and goals are achieved Partner with Revenue Operations colleagues to keep the order-to-cash process efficient and accurate Deliver detailed weekly aging reports and track key AR metrics Investigate and resolve customer queries in partnership with internal stakeholders Identify and implement process improvements within the AR team Support the Accounts Receivable Manager on department projects Contribute to internal controls and policies to ensure compliance and best practices Maintain a thorough understanding of Diligent products and services Required Experience/Skills: 1–2 years’ experience in a leadership role with a track record of coaching and developing others Strong attention to detail and ownership for wide-ranging responsibilities Excellent interpersonal skills and flexibility to work with diverse personalities Ability to multi-task and thrive in a fast-paced, global environment Proficiency in Microsoft Office (Excel, Word, Outlook) High energy, positive attitude, and a solution-focused mindset Strong organization, prioritization, and communication skills Ability to perform under pressure and meet tight deadlines What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com. To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

Responsibilities

Lead and motivate the Accounts Receivable team while ensuring processes are followed and goals are achieved. Collaborate with Revenue Operations to drive process improvements and deliver a positive customer journey.