About the role
Our work matters to millions. It’ll matter to you too.
Join our Enabling Functions, finance team based at Quorum Business Park, Longbenton, Newcastle as a Accounts Receivable Team Member on a 12 Month FTC and you’ll be a big part of fascinating, complex, varied and meaningful work!
What you’ll be doing
The effective and efficient Cash receipting and allocation recording of transactions and associated documents in a high volume, target driven, customer centric Shared Service operating environment
- Raise a high volume of invoices daily in adherence with 24 hour service level agreements (SLA)
- Input a high volume of receipts daily in adherence with departmental SLA metrics.
- Ensure accurate recording of receipts/invoices raised to ensure internal controls are robust.
- Deal with a high number of queries ( both telephone and written)
- Daily investigation into unapplied / unidentified cash receipts ensuring items are followed up in a timely manner, recorded accurately and actioned in line with SLAs.
- Respond to and resolving complex invoice queries from the business and colleagues within the shared service centre.
- Assist with User Acceptance Testing for new business solutions & transitions as required.
- Support ½ year and full year end audit process, providing information in a timely manner to ensure the business complies with the timetables set forth.
- Contribute to the analysis of processes and controls, suggesting improvements to drive efficiency and effectiveness of the department.
- Ability to navigate Accounting systems confidently
- Provide exceptional customer service to external and internal customers ensuring queries are dealt with in line with internal time frames
- Business partnering with colleagues within Newcastle and site based colleagues to explain issues and resolve effectively.
- Understanding VAT and the importance of correct application of VAT laws in Accounts Receivable
- Support the process of ensuring all key processes are documented via a DTP (Desktop Procedure Document) and uploaded to relevant system.
Who we’re looking for
The following qualities are essential:
- Able to effectively manage time and deliver against deadlines, setting own goals and being proactive in seeking and driving improvements
- Organised and proactive – Process Improvement mind-set
- Excellent telephone manner and customer service skills
- Positive and proactive approach to all aspects of work
- Have excellent communication skills and the ability to deal with all levels of people in the organisation
- Excellent team player, able to work as part of different size teams but also independently where required
- Excellent skills in excel in able to analyse data and suggest improvements
- Flexible in approach to work, recognising patterns of work and being able to proactively support full department
- Excellent attention to detail and accuracy with data inputting and reporting.
- Have achieved an A-C grade in Maths, English and IT at GCSE or the equivalent
The following experience are desirable:
- Working towards AAT Level 2 or other professional exams e.g. CIMA, ACCA, ICM.
- Excellent working knowledge of multicurrency ERP system (preferably Oracle)
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
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