Accounts Specialist/Accounts Receivable at IHG Career

, , United States -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

24.0

Posted On

15 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounting, Customer Service, Communication, Attention to Detail, Mathematical Skills, Organizational Skills, Problem Solving, Invoice Processing, Collections, Billing, Credit Card Processing, File Management, Report Preparation, Team Collaboration, Time Management, Guest Assistance

Industry

Hospitality

Description

Perform a variety of routine accounting duties to ensure correct reporting of revenues and costs, the timely payment of invoices, and/or timely receipt of monies owed to the hotel. Duties performed are at entry-level in a training capacity, with supervision from higher-level accountants. At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. Duties and Responsibilities Process payment of invoices and strict adherence to all accounting policies and procedures. Prepare all billings for mailing Work directly with the catering and banquet teams to ensure accurate billing of clients Maintain organized files for open and paid invoices Place appropriate calls to clients for collections and maintain detail call logs of all correspondence with client Prepare over 60-day report with detailed descriptions of account balances Post all checks received – i.e. direct bill payments, advanced deposits, misc. checks Prepare advanced deposit log as well as research any outstanding items Assist guests with questions concerning charges on their credit card statements Prepare and maintain monthly aging reports Monthly gift certificate reconciliation Ensure accurate distribution of gift certificates to hotel personnel Create and maintain client accounts in PMS Post credit card payments from clients when appropriate Participate in credit meeting Research and respond to all credit card chargeback’s Maintain all appropriate tax exempt backup Maintain all direct bill applications May assist with other duties as assigned. QUALIFICATIONS AND REQUIREMENTS High school diploma or equivalent and 1 year experience in an accounting clerical, front office, or reservations position or similar; or an equivalent combination of education and work experience. Ability to speak fluent English required. This job requires ability to perform the following: Carrying or lifting items weighing up to 25 pounds Standing up and moving about the front office or other designated areas Communicating with other people Handling objects, supplies, boxes of merchandise, etc. Bending, stooping, kneeling, crouching, reaching Other: Reading abilities are utilized often when reading invoices and work materials. Mathematical skills are used frequently to perform calculations, reconcile account balances, etc. Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions. Strong customer service skills are required. May be required to work nights, weekends, and/or holidays. The hourly pay rate for this role is $24.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Responsibilities

The Accounts Specialist is responsible for processing invoices, maintaining organized files, and ensuring timely payments and collections. This role involves direct interaction with clients and collaboration with catering and banquet teams for accurate billing.