Accounts Specialist/Accounts Receivable at IHG Career

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

24.0

Posted On

04 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounting, Accounts receivable, Invoicing, Billing, Collections, Data entry, Customer service, Reconciliation, Financial reporting, Credit card processing, Communication, Mathematical skills, File management, Attention to detail

Industry

Hospitality

Description

Job overview Perform a variety of routine accounting duties to ensure correct reporting of revenues and costs, the timely payment of invoices, and/or timely receipt of monies owed to the hotel. Duties performed are at entry-level in a training capacity, with supervision from higher-level accountants. At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: * Be charming by being approachable, having confidence and showing respect. * Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. * Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. Duties and Responsibilities * Process payment of invoices and strict adherence to all accounting policies and procedures. * Prepare all billings for mailing * Work directly with the catering and banquet teams to ensure accurate billing of clients * Maintain organized files for open and paid invoices * Place appropriate calls to clients for collections and maintain detail call logs of all correspondence with client * Prepare over 60-day report with detailed descriptions of account balances * Post all checks received – i.e. direct bill payments, advanced deposits, misc. checks * Prepare advanced deposit log as well as research any outstanding items * Assist guests with questions concerning charges on their credit card statements * Prepare and maintain monthly aging reports * Monthly gift certificate reconciliation log * Ensure accurate distribution of gift certificates to hotel personnel * Create and maintain client accounts in PMS * Post credit card payments from clients when appropriate * Help prepare documents for, and participate in, the Monthly Credit Meeting * Research and respond to all credit card chargeback’s * Maintain all direct bill applications * May assist with other duties as assigned * Assist in the preparation of credit checks * Carrying or lifting items weighing up to 25 pounds * Standing up and moving about the front office or other designated areas * Communicating with other people * Handling objects, supplies, boxes of merchandise, etc. * Bending, stooping, kneeling, crouching, reaching * Reading abilities are utilized often when reading invoices and work materials. * Mathematical skills are used frequently to perform calculations, reconcile account balances, etc. * Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions. * Strong customer service skills are required. * May be required to work nights, weekends, and/or holidays. The hourly pay rate for this role is $24.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Responsibilities

The Accounts Specialist is responsible for performing routine accounting duties, including processing invoices, managing collections, and ensuring accurate billing for hotel clients. They also assist with financial reporting, account reconciliation, and providing customer service regarding billing inquiries.