Accounts Team Lead

at  Claytons Towing Service

ABOUT THE ROLE:

We are seeking a proactive and experienced Accounts Team Lead to oversee and lead the customer pricing and invoicing function within our towing services company. The successful candidate will manage and guide a team responsible for accurate customer billing, pricing strategies, and adherence to company policies, ensuring financial accuracy and efficiency in the invoicing process.

KEY RESPONSIBILITIES:

• Lead, mentor, and manage a small team responsible for pricing and customer invoicing.
• Collaborate with other departments to assess and implement pricing adjustments based on market changes and operational costs.
• Oversee the preparation and issuance of accurate and timely invoices for services rendered.
• Ensure all invoicing processes comply with company guidelines and financial regulations.
• Address any discrepancies or errors promptly and coordinate with relevant departments to resolve them.
• Maintain a thorough understanding of industry regulations and best practices to ensure compliance in all financial operations.
• Implement and oversee checks and balances to confirm the accuracy of pricing and invoicing data.
• Prepare reports and documentation to support compliance audits and reviews.
• Ensure prompt and clear communication to resolve customer billing questions and concerns.
• Collaborate with the customer service and dispatch teams to streamline the flow of information regarding job details and billing.
• Identify opportunities to enhance the pricing and invoicing process, leveraging technology and automation where applicable.
• Collaborate with the finance team to streamline reporting and financial processes.
• Assist with Month End close

To be a successful applicant for this role you must be able to demonstrate:

• Strong financial knowledge base.
• Proficiency in accounting software and strong Excel skills.
• Excellent communication skills, with the ability to clearly explain financial concepts to non-financial team members.
• Highly organised and detail-oriented, capable of managing multiple tasks and meeting deadlines