Overview:
Reporting to the Acctg Ops Assoc Supervisor, the Acctg Ops Sr Coordinator will be responsible for processing and managing payments received from customers and to provide accounting support in all other AR related matters.

Responsibilities:

• Monitor customer account details for non-payments, delayed payments and other irregularities.
• Follow-up with customers on overdue debt.
• Enter and reconcile EFT payments into Oracle daily.
• Investigate unallocated payments and allocate to the right customer account.
• Create Credit Notes for customer cylinder deposit claims.
• Investigate and resolve customer queries as and when requested.
• Send monthly customer statements electronically by email.
• Send monthly invoicing information to customers who require it.
• Clear orders that go on Hold in Oracle daily.
• Put customer orders on hold when their accounts are overdue, and release customer orders in Oracle after customer payments.
• Process customer term rebates, scan rebates and coop accruals in a timely manner.
• Be cross-trained in other job areas within the Finance Department to act as cover for staff on annual leave or emergency leave.
• Any other new responsibilities that may be required by HQ or management requirements.
• Upload weekly Quick Debits for the Independent customers dummy accounts based on the weekly Quick Credits uploaded by the Credit Claims Officer
• Other adhoc tasks if required

Qualifications:

• Knowledge of Accounts Receivable (collections, customer receipt matching, Credit Notes creation)
• Strong attention to detail
• Previous experience in using major ERP’s. Oracle experience highly desired
• Microsoft Office (Excel, Word, Outlook etc.) skills

• Monitor customer account details for non-payments, delayed payments and other irregularities.
• Follow-up with customers on overdue debt.
• Enter and reconcile EFT payments into Oracle daily.
• Investigate unallocated payments and allocate to the right customer account.
• Create Credit Notes for customer cylinder deposit claims.
• Investigate and resolve customer queries as and when requested.
• Send monthly customer statements electronically by email.
• Send monthly invoicing information to customers who require it.
• Clear orders that go on Hold in Oracle daily.
• Put customer orders on hold when their accounts are overdue, and release customer orders in Oracle after customer payments.
• Process customer term rebates, scan rebates and coop accruals in a timely manner.
• Be cross-trained in other job areas within the Finance Department to act as cover for staff on annual leave or emergency leave.
• Any other new responsibilities that may be required by HQ or management requirements.
• Upload weekly Quick Debits for the Independent customers dummy accounts based on the weekly Quick Credits uploaded by the Credit Claims Officer
• Other adhoc tasks if require