Job Description:
Position Overview: As the first point of contact this position plays a key role in providing a welcoming experience for visitors while supporting accounts receivable operations. This role is ideal for someone who is organized, proactive, and enjoys building relationships.

REQUIRED QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Strong Microsoft Office experience required specifically Excel, Word and Outlook
• Detail oriented, organized and flexible. Ability to multitask.
• Operate standard office equipment on a regular basis including scanner, fax machine, copy machine and computer.
• Excellent communication skills (written, verbal and listening)
• Ability to work independently in a fast-paced environment.
• Time management to ensure tasks are completed in a timely manner.
• Positive attitude, team player, and willingness to learn.
• Strong work ethic, dependability, and ethical behavior
• Work location: In office.

EDUCATION AND CERTIFICATIONS

• High School Diploma or equivalent

CRITICAL SKILLS

• Must be proficient in Microsoft Office Excel, Word, and Outlook

• Greet visitors in a professional and friendly manner in accordance with established building access and security procedures.
• Manage and route incoming phone calls and manage mail services (Fed Ex, certified mail, etc.)
• Manage emails from the website ensuring they are routed to the correct individual(s)
• Maintain and order supplies for the office, kitchen, and cleaning supplies.
• Complete daily deposit for multiple companies
• Manage retention and expiration of Certificates of Insurance; reorder Certificates of Insurance as needed.
• Mail and/or email invoices.
• Manage PO logs for all plants - including coding invoices.
• Code and process resale hauler invoices; enter Norfolk Southern invoices.
• Manage ticket report.
• Complete credit references for customers and set up new customer accounts.
• Maintain confidentiality and handle sensitive information with discretion.
• Take initiative in problem-solving and time management while multitasking.
• Support the team with various administrative tasks and projects.