Purpose Of the Role:
The Express till Operator will oversee processing and receiving accurate payments.
Working the cash register (processing payments, issuing receipts).
Greeting customers and helping them with any questions they may have.

Key Performance Arears:

• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash, debit card or credit card
• Issue receipts, refunds, change
• Attention to detail
• Resolve customer complaints, guide them, and provide relevant information
• Greet customers entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Bag, box or gift-wrap packages
• Handle merchandise returns and exchanges
• Assist when and where needed Key Performance Indicators
• Accurately ring up all purchases
• Balance till at the end of the day or shift with the store manager
• Always maintain a friendly demeanour
• Build good relationships with clients and store staff
• Build product knowledge
• Maintain till area to a high standard
• Packing and wrapping to required, specified standard
• Efficient picking, transferring, completion of refunds and exchanges

Work experience as a Retail Cashier or in a similar role.

• Basic Computer literacy.
• Basic Numeracy skills.
• Strong communication and Interpersonal skills
• Time management skills.
• Customer satisfaction/ service oriented.

• Basic Computer literacy.
• Basic Numeracy skills.
• Strong communication and Interpersonal skills
• Time management skills.
• Customer satisfaction/ service oriented