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ACS Administrative Assistant at Ladgov Corporation

Hohenfels, Bavaria, Germany -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, MS Office, English Proficiency, Record Keeping, Administrative Support, Community Service, Referrals, Office Automation, Data Entry, Lending Closet Management, Professionalism, Courtesy, Client Needs Handling, Knowledge of Resources, SOP Organization

Industry

Professional Services

Description

Job title: ACS Administrative Assistant. Location: ACS Hohenfels, Germany. Job Type: Full Time. Schedule: 7:30am-16:00pm, Monday through Friday. Qualifications: Minimum 1 year of experience assisting military service members and their families with community service information and referrals. Proficient in English, equivalent to Level 3 language proficiency. Skilled in MS Office (Word, Excel, PowerPoint), Internet, and Outlook. Demonstrated customer service experience, with a focus on professionalism, courtesy, and the ability to handle a variety of client needs in a busy environment. Duties: Provide information and referrals to ACS staff and community services. Maintain up-to-date knowledge of community and local resources. Serve as a subject matter expert on ACS and DFMWR programs. Handle record-keeping, filing, and administrative support. Manage office automation tasks (copier, scanner, fax). Support in-processing and out-processing of military members and their families. Follow up with customers and refer them to relevant programs. Ensure ACS information and flyers are current and displayed. Input client data and statistics into the Client Tracking System (CTS) daily. Manage Lending Closet (LC) items: prepare requests, issue/receive items, and organize according to SOP.

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Responsibilities

The ACS Administrative Assistant will provide information and referrals to ACS staff and community services while maintaining knowledge of local resources. They will also manage administrative tasks, including record-keeping and supporting military members and their families during in-processing and out-processing.