We are looking for individuals who want to join our team at Ansbach, Germany.

SUPPORT THOSE WHO SERVE – JOIN THE ACS TEAM

Do you have a heart for helping Soldiers and their Families? Are you organized, professional, and passionate about connecting people to the services they need? This opportunity could be your next meaningful mission.
We’re seeking a Front Desk Receptionist to support Army Community Service (ACS) operations in Ansbach, Germany. This role ensures Soldiers and Family Members receive the guidance and resources needed to successfully navigate military life OCONUS.
This is an excellent fit for candidates with prior military support experience or those who are service-minded, adaptable, and thrive in people-focused roles.

FRENCH CONSULTING IS PROUD TO BE AN EQUAL OPPORTUNITY WORKPLACE AND IS AN AFFIRMATIVE ACTION EMPLOYER. WE ARE COMMITTED TO EQUAL EMPLOYMENT OPPORTUNITY REGARDLESS OF RACE, COLOR, ANCESTRY, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, AGE, CITIZENSHIP, MARITAL STATUS, DISABILITY, GENDER IDENTITY, OR VETERAN STATUS. WE ALSO CONSIDER QUALIFIED APPLICANTS REGARDLESS OF CRIMINAL HISTORIES, CONSISTENT WITH LEGAL REQUIREMENTS.

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WHAT YOU’LL DO

Customer Service & Support

• Greet and assist walk-in customers in a friendly, professional manner
• Answer questions and provide timely referrals to ACS staff and other community resources
• Register customers for ACS classes/events and confirm attendance

Information & Referral

• Track all ACS classes, trainings, and sessions (phone, in-person, email)
• Make timely referrals and enter contact data into the Army Family Web Portal
• Maintain an up-to-date resource guide and post-wide directory
• Collect and input ICE comments and evaluations to measure customer satisfaction

Administrative Functions

• Input customer data and statistics into the ACS Staff Application daily
• Maintain organized records, files, and digital systems
• Add, edit, and manage ACS classes/events within ACS Staff
• Ensure current flyers and information are displayed throughout ACS and Welcome Center

WHY THIS ROLE MATTERS

This is more than a desk job—it’s a front-line opportunity to welcome Soldiers and Families into a new chapter of military life. You’ll be the first face they see, the helping hand they remember, and the connection to the community they’ll rely on.