Action Care Coordinator (Administrative Support, Complex Rehab) at AcTion Seating & Mobility

Sherwood, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

23.0

Posted On

28 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Adaptability, Communication, Teamwork, Organizational Skills, Multitasking, Data Entry, HIPAA Compliance, Customer Service, Office Equipment Use, Professional Demeanor, Dependable Work Ethic

Industry

Medical Equipment Manufacturing

Description

Description About Action Seating & Mobility Action Seating & Mobility is a leading Complex Rehabilitation Technology (CRT) provider dedicated to improving quality of life through customized mobility solutions. With six offices and a growing team of professionals, we pride ourselves on collaboration, patient advocacy, and excellence in service delivery. Position Overview The Action Care Coordinator (ACC) plays a vital administrative role supporting patient care, documentation, and communication across departments. This position ensures accurate information flow between patients, clinicians, ATPs, billing, and customer service. Ideal candidates are detail-oriented, adaptable, and motivated to help others in a purpose-driven healthcare environment. Requirements Key Responsibilities Collect, verify, and maintain accurate patient data including demographics, insurance, physician, and therapist information in compliance with HIPAA. Manage and update patient tracking logs to monitor workflow and case status. Follow up with physicians, therapists, ATPs, and billing staff to prevent delays. Process incoming paperwork, route documents appropriately, and assist with chart audits. Support customer service and reception areas as needed by answering phones and greeting clients. File and retrieve patient charts securely; ensure confidentiality at all times. Contact clients to confirm receipt of equipment and satisfaction with services. Provide administrative assistance to ATPs, billing, and management staff. Maintain a clean, organized workspace and attend meetings or trainings as scheduled. Qualifications High School Diploma or GED required; Associate degree preferred. Minimum one year of office or healthcare administrative experience preferred. Proficiency in Microsoft Office (Excel, Word, Outlook) and data entry accuracy. Strong organizational and multitasking skills; ability to manage changing priorities. Excellent communication, phone etiquette, and teamwork skills. Demonstrated ability to maintain confidentiality and comply with HIPAA standards. Professional demeanor and dependable work ethic. Physical Requirements Sit and perform computer work for up to 4 hours per day. Stand or walk for up to 4 hours per day. Lift or carry up to 25 pounds occasionally. Frequent handling of documents, phone work, and use of standard office equipment. Work Environment Office-based position within a healthcare and rehabilitation setting. Standard Monday–Friday business hours; overtime as needed. (8a-5p) Not required to be on-call. Hourly pay is $19-$23 per hour Why Join Action Seating & Mobility Be part of a mission-driven company that helps improve independence and mobility for patients. Learn the clinical and administrative sides of the Complex Rehab industry. Collaborate with a supportive team of ATPs, billing, and customer service professionals. Enjoy opportunities for growth, competitive pay, and benefits.

Responsibilities

The Action Care Coordinator is responsible for supporting patient care, documentation, and communication across departments. This includes managing patient data, following up with healthcare professionals, and assisting with administrative tasks.