CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

• Customer onboarding: Specialists manage the entire client activation process, which includes setting up new accounts, configuring software, and installing hardware such as credit card terminals.
• Product training: They conduct training sessions for clients to ensure they understand how to use the payment processing system, including its features, workflows, and best practices.
• Technical troubleshooting: Specialists diagnose and resolve technical issues related to the payment application or connectivity. They may also escalate more complex problems to internal technical teams.
• Compliance guidance: They educate merchants on important topics such as Payment Card Industry (PCI) compliance, refund procedures, and managing chargebacks.
• Customer support: Throughout the activation period, specialists act as a point of contact for customer inquiries and help address any concerns to ensure a high level of satisfaction.
• Relationship management: This role builds strong relationships with new customers, proactively engaging them to encourage product feature adoption and increase usage volume.