Salary: £25,453 per annum
Hours: Average of 37 hours a week (see 3-week rota : https://activelutonhr.my.salesforce.com/sfc/p/8d000002bnC3/a/Pz00000ERdzh/qdC8zmkghLhXScMgdLEOQeoD3lFZ8_IhhaqH0ICM99Q )
Contract: Full time
Location: Inspire Sports Village
About the role
We are looking for an enthusiastic and motivated Activity Leader/Lifeguard Coordinator to join our team. In this varied role, you will supervise and lead a range of sport, leisure and fitness activities across both wet and dry sites, ensuring sessions are safe, engaging and inclusive for all. You will play a key part in delivering excellent customer service, maintaining high standards of safety, and supporting the day-to-day operations of our busy facilities.

What you’ll be doing

• Supervising, leading, and instructing customers and Activity Assistants in a wide range of activities.
• Ensuring the safe day-to-day running of facilities, adhering to all health & safety procedures.
• Preparing equipment and activity areas, carrying out safety checks and basic maintenance.
• Engaging and supporting customers, answering queries, and providing excellent service.
• Promoting Active Luton’s programmes and activities to encourage participation.
• Supporting duty managers, including occasional key holder responsibilities.

What we’re looking for
You will have experience of working in a leisure or sports environment and be confident leading and supervising activities. You will be approachable, reliable, and committed to providing outstanding customer service, with the ability to adapt to a busy and varied environment.
Skills

Essential:

• Experience working in a leisure environment, including wet and dry activities.
• Strong communication skills, with the ability to deal politely and tactfully with a wide range of people.
• Ability to follow established procedures and ensure safety standards are met.
• National Pool Lifeguard Qualification (NPLQ).
• YMCA Gym Instructor Award (or equivalent).
• Basic IT skills (email, word processing).
• Understanding of equal opportunities and inclusive service delivery.
• Physically able to handle and move activity equipment daily.

Desirable:

• Experience in a customer-facing environment.
• Knowledge of pool and sports hall procedures.
• Evidence of CPD or additional training relevant to leisure and wellbeing.

What we offer

• Free swimming and heavily discounted gym membership
• Cycle to work scheme
• Supportive and inclusive working environment
• Employee assistance programme

Closing Date: 12/09/2025
We reserve the right to close this advertisement early if we receive a high volume of suitable applicants.
Job Type: Full-time
Pay: £25,453.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• On-site gym
• On-site parking

Work Location: In perso

• Supervising, leading, and instructing customers and Activity Assistants in a wide range of activities.
• Ensuring the safe day-to-day running of facilities, adhering to all health & safety procedures.
• Preparing equipment and activity areas, carrying out safety checks and basic maintenance.
• Engaging and supporting customers, answering queries, and providing excellent service.
• Promoting Active Luton’s programmes and activities to encourage participation.
• Supporting duty managers, including occasional key holder responsibilities