SUMMARY

The BSRP will provide one-on-one guidance, parenting training & coaching, behavior support, and crisis interventions to clients and families on the Child Focused ACTT Team caseload. The BSRP will also provide flexible day and evening respite services for the children and families on the Child Focused ACTT Team. Respite duties may include (but are not limited to) taking children on educational, social, or recreational outings; providing care for client in or out of the home environment to give primary caregivers periodic support and relief; and providing in-home and/or community in-vivo support and coaching for blocks of time deemed needed for children and families to learn new skills. The BSRP will also help with program technology needs including but not limited to iPhone set up and Mozzaz Lifetiles App installation.
This is a full time salaried position with a benefits package, based out of our Statesville office, with regular office hours (M-F 8am-5pm), occasional after hours work and weekend work as needed to meet demand, with rotating crisis call duties after hours. This position will need to drive and meet client/families/stakeholders in the community in order to perform work duties.
The BSRP will receive highly valuable training and will have advancement opportunities within Children’s Hope Alliance.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Must qualify as an AP or a QP (QP preferred)
• AP qualifications: MA in Human Services and less than 1 year experience -OR- BA in Human Services and less than 2 years of experience -OR- BA in Unrelated and less than 4 years of experience.
• QP qualifications: MA in Human Services and has 1 year experience with population - OR - BA in Human Services and has 2 years of experience with population - OR - Licensed or Provisionally Licensed Professional Provider in the field of population served.
• Must have one year experience working with children with serious emotional disturbance.
• Requires effective communication, decision making, analytical, interpersonal, leadership and professionalism skills and abilities.
• Must have basic computer and math skills.
• Must have a valid North Carolina’s Driver’s License.
• Must submit to and pass pre-employment drug screening, criminal, HCPR and driving checks.
• Must submit personal car insurance and registration information if transporting clients in own personal vehicle.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 30 pounds.
• Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
• Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
• Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
• The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
• The employee must occasionally travel to different locations in the course of work.
• Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.

Specific duties and responsibilities:

Behavior Support & Respite Services:

• Proactively work with ACTT Team members to develop and maintain a strengths-based family & community approach.
• Provide direct behavioral and skills coaching support to clients and families.
• Ensure that effective intervention and problem-solving techniques are utilized in all treatment settings, using the least restrictive interventions.
• Role model respct, empathy & appropriate boundaries and communication with clients and family members.
• Provide planned day or evening respite care to children and families on the Child Focused ACTT Team.
• Provide and supervise educational, social and recreational activities for children.
• Transport clients or family members as needed for respite activities.
• Provide medication administration for children during respite activities when needed.
• Participate in 24/7 on call rotation.
• Assist with technical support for tele-psychiatric and teletherapy services, including but not limited to CHA iPhone set up and Mozzaz Lifetiles app installation.

Clinical Team/Training/Documentation

• Participate as a member of the clinical team in a client-focused manner through daily client staffing meetings, team meetings, clinical meetings, and participation in training events.
• Complete all required service documentation, screening tools, and forms per agency and Medicaid standards.
• Ensure that incident reports are completed per agency, state and Medicaid standards, utilizing Electronic Health Record while on shift.
• Comply with all policies, practices, and procedures. Report all out-of-compliance or unsafe activities to supervisor.
• Other duties as assigned.

All employees have the following expectations:

• Mission: Contribute to and enhance company mission
• Organization: Prioritize and plan work responsibilities appropriately
• Professional Development: Attend and/or successfully complete all required trainings and meetings
• Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision
• Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community
• Teamwork: Serve effectively as a team contributor on all assignments
• Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback
• Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals
• Cultural Competence: Is sensitive to the cultural, ethnic and religious views of the children and families served, and in community and public contact.

Requirements: