At Moody’s, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Line of Business/Department: Insurance - Life
Location: Toronto/5001 Yonge Street or remote in Canada
Reporting to: Actuarial Client Solutions Manager

SKILLS AND COMPETENCIES

• At least 4 years of experience in the life insurance industry in Canada or the US (preferably in a client support or similar capacity) including 2 years of relevant AXIS experience.
• Experience in life, annuity, or health in areas such as pricing, valuation, corporate modeling, risk management, ALM, stochastic modeling work, hedging.
• Fluent in French and English is mandatory.
• Exemplary interpersonal, communication and presentation skills.
• Strong analytical, technical and research skills.
• Well-organized, detail oriented, and able to balance multiple priorities to meet targets.
• Excellent record keeping ability.
• Ability to work out of our Toronto office or remotely from any location in Canada. If remote, must be able to travel periodically to the office in Toronto.
• Occasional travel to client offices may be required.

EDUCATION

• A degree in actuarial science or equivalent.
• FSA/FCIA (or ASA making progress to fellowship)

The Actuarial Client Solutions Specialist deals directly with our clients daily to provide actuarial support, training, and advice on best practices for implementing models in AXIS. They will also work on documentation for clients and research projects that provide exposure to state-of-the-art actuarial science and its application to real problems.

• Help desk assignments at least once per week; must be available 9:30 am – 5:30 pm EST.
• Investigate, analyze, and answer client questions/problems as required.
• Document all contact with clients, problems, and resolutions.
• Creation of additional explanatory material where needed to answer client inquiry.
• Liaise with developers and clients on required enhancements
• Working with the product team on business specification documents
• Designing and executing testing of features in line with the release schedule
• Training clients on specific modules or topics. Occasional travel may be required