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EXPERIENCE REQUIRED

• Education: University degree- preferably in Optometry or Pharmaceutical Science
• Previous Account Management experience (minimum 2 years of relevant experience).
• Experience of the optical industry is preferred.
• Language: English & Arabic is a must

OTHER JOB SPECIFIC SKILLS: (MUST HAVE)

• Self-motivated and able to work independently- yet ask for guidance when needed
• Account Manager must be persuasive and highly motivated to make sales. Since it is often necessary to establish a relationship with a client before a successful sale, they must also be patient and persistent.
• Proficiency in Microsoft Office and acquaintance.
• Strong communication and presentation skills.

DUTIES & RESPONSIBILITIES

• Operating as the lead point of contact for all matters specific to optical channel in your territory.
• Building and maintaining strong, long lasting customer relationships across account portfolio
• Leading all the aspects of customer account management, including negotiating annual contracts, following up on customer performance quarterly and annually.
• Ensure timely communication of Johnson & Johnson quarterly plan of actions with customers in assigned territory.
• Inform customers about new products or promotions that are relevant to their needs or preferences. If customers have queries about delivery or product quality.

ESSENTIAL FUNCTIONS:

• Provide excellent & considerate customer service to customers and sales team. Internal and external customer communication.
• Meet defined department goals and objectives.
• Must have excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers.
• Key Opinion Leader (KOL) development