Job ID: 37206
Location: Singapore, SG
Area of interest: Operations
Job type: Regular Employee
Work style: Hybrid Working
Opening date: 26 Aug 2025

JOB SUMMARY

Wealth and Retail Banking (WRB) aims to become the leading Cross-Border Affluent Bank and Wealth Manager, through strengthening our Affluent continuum, unlock network value via International Banking, accelerate Private Banking growth, and future proof our business with strong focus on risk, talent, underpinned by scalable digital platform and operational capabilities.
WRB business will invest to expand our wealth solutions (WS) and upgrade advisory capabilities, tailor our international propositions, enhance our frontline enablers to support our growth in relationship managers, and strengthen our support functions in line with our growth aspirations.
This role will sit within the WRB Ops Planning and Performance Team, supporting Head, Planning & Performance, WRB Ops, in partnership with key business stakeholders, COO and various functional stakeholders.
The role is responsible for enablement, change delivery and transformation across the WRB COO (WRB COO) team. The focus should be on innovation, enablement, and enhancing experiences for clients whilst ensuring the Wealth Solutions COO is scaling in an efficient manner (fit for growth, FFG)

ABOUT STANDARD CHARTERED

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

KEY RESPONSIBILITIES INCLUDE:

• Key point of contact for Fit For Growth (FFG) of WRB COO, including working with initiative owners and Hive leads to ensure project deliveries are effectively implemented across geographies, financials and costs incurred, benefits are appropriately managed. Also ensure risks are identified and mitigation plans are in place.
• Timely escalate any potential project issues to team leader and actively follow up resolve the issues in an effective manner.
• Financials and Business Management for WRB COO Ops globally including budgeting, financial analysis, risk and issues mitigation, and completion of Corporate plan and Business reinstatement exercises covering step ups / and budget transfers and Headcount management
• Responsible for MIS/data dashboard delivery based on the agreed roadmap
• Responsible for bespoke business initiatives, such as FFG related initiatives, AI related projects, People Development program etc
• Prepare reports, presentations and review material to support discussions and decision making at respective forums such as FFG, Finance etc.

ROLE SPECIFIC TECHNICAL COMPETENCIES

• Wealth Solutions Product Knowledge
• Change Management/Transformation
• Business Facilitation
• Management of Risk
• Business Governance & Support
• Business and Data Analytic
• Strategy & Business Model
• Service Delivery & Operations Management