AD, Merchants at Westpac Group

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Merchant Payments, Business Banking, Customer Acquisition, Growth Strategies, Consulting, Strategy Development, Product Development, Stakeholder Management, Presentation Design, Governance Awareness

Industry

Financial Services

Description

Join Westpac Institutional Bank and lead the charge in driving business payments growth across Australia. Sitting within the Global Transaction Services line of business, you’ll be the driving force behind delivering strategic customer outcomes through innovative go-to-market initiatives. This is a permanent, full-time role based in Sydney. You’ll execute strategies to accelerate merchant and business payments growth across all customer segments while managing banker engagement across SME, Commercial Banking, and Institutional channels to ensure alignment with product priorities and frontline enablement. A key part of the role is uplifting awareness of Westpac’s Business Payments Customer Value Proposition (CVP) and embedding it into banker and customer conversations. You’ll also design and support banker campaigns to drive targeted engagement and product adoption. In addition, you’ll provide merchant payments pre-sales consulting for enterprise clients, partnering with frontline teams to shape tailored solutions and support complex deal conversion. Finally, you’ll collaborate across BAU and project teams to deliver business outcomes while ensuring operational risk and compliance are effectively managed. What do I need? Experience in Merchant Payments, ideally within Business or Institutional Banking, and exposure to large-scale, complex organisations. Proven ability to develop and execute customer acquisition and growth strategies, including opportunity identification and proposition development. Strong consulting, strategy, or product development experience. Ability to design visually compelling presentations for external customers and executives. Excellent stakeholder management skills with confidence in influencing and building collaborative relationships. A balance of strategic thinking and delivery focus, with strong governance awareness. Why join us? We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. Tailored learning and development opportunities to help your grow your career within the bank. Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives. Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.

Responsibilities

Lead the charge in driving business payments growth across Australia and execute strategies to accelerate merchant and business payments growth. Collaborate across teams to deliver business outcomes while managing operational risk and compliance.