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Addetto/a back office assistenza tecnica at Keyline S.p.A.

Conegliano, Veneto, Italy -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Ticket Management, SAP, Administrative Tasks, English, German, Proactivity, Curiosity

Industry

Industrial Machinery Manufacturing

Description

Keyline Industries, a family-owned business with 2 production plants in Veneto, 9 subsidiaries in 3 continents and more than 200 collaborators, with a centralized R&D hub of 40 people. Keyline Industries is a leading manufacturer of keys, key cutting machines and transponders. In addition, Keyline Industries is a unique manufacturer of Industrial automated machines for the security industry and home & building automation – through the brands ACS and Allmatic. per potenziamento del team assistenza tecnica stiamo cercando una figura che, riportando direttamente al responsabile, si occuperà delle seguenti attività: Supportare il team nell’assistenza ai clienti e nella gestione dei ticket Supportare telefonicamente e tramite web i clienti per la risoluzione di problematiche Seguire la parte amministrativa relativa alla fatturazione ed inserimento ordini Attività di archiviazione Curiosità e proattività Si richiede: Diploma in lingue estere Conoscenza del gestionale SAP Conoscenza dei sistemi di gestione dei ticket Ottima conoscenza della lingua inglese e tedesca sia parlata che scritta Keyline Industries provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Keyline Industries complies with applicable regional and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Responsibilities

The role involves supporting the technical assistance team in customer service and ticket management. Additionally, the candidate will handle administrative tasks related to invoicing and order entry.