JOB SPECIFIC KNOWLEDGE/SKILLS:

• Sensitivity to and knowledge of issues relating to and impacting on all genders and all marginalized populations
• Commitment to stage matched, strengths based, person-centred quality psychotherapy services
• Knowledge of and training in substance use including associated health risks
• Knowledge of community resources and provincial addiction treatment services
• Demonstrated capacity for accurate and efficient documentation and computer data entry
• Demonstrated ability to calmly problem-solve in a fast-paced, sometimes stressful environment;
• Strong communication and listening skills
• Ability to work independently, as well as collaboratively with an interdisciplinary team
• Ability to accept and apply feedback and take initiative
• Experience working within a non-profit and/or social services environment
• Commitment to work with and support training of students, volunteers and new employees as required
• Commitment to ongoing professional development and training
• Ability to accept and apply feedback and take initiative
• Group facilitation and management skills

EDUCATION/EXPERIENCE:

• University Degree in Counselling, Social Work or a Related Field of Study
• Professional registration, in good standing, as either a Social Worker or Social Services Worker with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) or a Psychotherapist (including qualifying) with the College of Registered Psychotherapists of Ontario (CRPO).
• Minimum 1-year experience in an addiction and/or counselling setting
• Demonstrated understanding of working with individuals experiencing concurrent disorders
• Knowledge and understanding of the complexities of substances, problematic substance use and recovery-oriented interventions, evidence informed practices and clinical treatment modalities required

CRITICAL SKILLS:

• Commitment to understand and uphold the mission and values of House of Friendship is expected
• Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills required
• Ability to work professionally as a team member with staff, participants and community members
• Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels, and sensitivity to their needs
• Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed approach to consultation, program design, evaluations of processes and service delivery
• Demonstrated ability to create and maintain a positive work environment including the ability to navigate change in a positive and productive manner
• Must be dependable, professional, flexible, a team player, and have a positive attitude
• Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental illness and other life challenges
• Excellent project, timeline and deadline management skills including skills in logistics, planning and detailed record keeping

• Substance use assessments and program screening, intake, completion, discharge and referral
• Develop treatment plan collaboratively with participant, monitor and evaluate participant progress
• Develop accommodation plans for participants as needed
• Develop and implement evidence-based programming including creating and promoting specialized workshops that address the needs of the community
• Individual and group counselling delivered both in person and virtually using an eclectic therapeutic approach
• Case management including case consultation, treatment planning and working collaboratively with external and internal partners
• Assess complex situations and make appropriate decisions independently and as part of a team including crisis intervention, risk assessment and safety planning.
• Establish strong, therapeutic rapport and maintain appropriate professional relationships
• Complete documentation and data entry in accordance with agency and legislative requirements
• Maintain confidentiality in compliance with Personal Health Information Protection Act (PHIPA)
• Participation and involvement in other programs, Addiction Services and broader agency activities
• Work as part of a team including attending the team meetings, trainings and regular supervision meetings
• Support onboarding and training of new team members
• Commitment to ongoing professional development and training