VISION & VALUES

Our Vision is that all the hurting, hungry and lost in Ottawa find HOPE, HEALING & HOME
Our Values are Faith first, Excellence in All, Respect & Dignity

EDUCATION

• University Degree or College Diploma in a related field

EXPERIENCE

• Experience working with homeless and vulnerable populations
• Experience working with concurrent disorders and knowledge of related treatment issues
• Experience working in an addiction treatment setting considered an asset

QUALIFICATIONS

• Ability to work effectively and independently with minimum supervision
• The ability to work collaboratively as a member of an interdisciplinary team
• Solid working knowledge of Microsoft Office (Word, Excel)
• Availability for weekend, evening and overnight shifts
• Excellent oral and written communication skills
• Ability to obtain a current valid police record check for working with the vulnerable sector
• Crisis Management and problem solving skills
• Able to express empathy and compassion when dealing with clients diverse and challenging situations
• Negotiating skills
• Attention to detail
• ASIST training / NVCI / First-Aid, CPR / Mental Health First Aid considered an asset
• Knowledge of personal Occupational Health & Safety considered an asset
• Class “G” driver’s license considered an asset
• Bilingualism considered an asset

CORE PURPOSE & MISSION STATEMENT

The Core Purpose of the Ottawa Mission is to reflect Jesus’ love in serving the homeless, the hungry, and the lost.
Our Mission is to provide food, shelter, clothing and skills, and offer healing, faith and hope for building a wholesome life

POSITION PURPOSE

Reporting to the Manager of Addiction & Trauma Services (ATS) the Support Counsellor is responsible for assisting the Addiction Counsellors in admission, assessment and treatment of clients including providing consistent, responsible supervision of the clients during the evening and overnight operations of ATS’s LifeHouse program.

ADMINISTRATION AND ACCOUNTABILITY

• Maintain administration of the overnight aspects of ATS, including appropriate documentation and case notes
• Maintain records and observe professional standards with respect to ethics and boundaries
• Meet with the Counselling team as required
• Meet with the Manager of ATS and the Manager of Clinical Services on a regular basis, as required
• Participate in initiatives to improve the quality of all aspects of the service.
• Maintain flexibility in practice as required
• Ensure adherence to all Legislated and Ottawa Mission policies and procedures
• Ensure all Ottawa Mission resident guidelines are enforced without prejudice
• Ensure adherence to all health and safety regulations, reporting any safety issues