Addition/Remodel Manager (Small Projects Manager)
Location: Cleveland/Akron, Ohio * Employment Type: Full-time * Level: Hiring across experience levels
Compensation: Commensurate with experience level
About the Company
We are a service company specializing in the ongoing care and coordination of high-end single-family residential properties. We do not handle leasing or sales. Our teams coordinate and manage trades/vendors to execute Addition/Remodel projects (internally “Small Projects”), specialty repairs, deferred maintenance, and home inspections support—delivering a premium client experience.
Role Summary
The Addition/Remodel Manager owns the planning and execution of residential remodeling and addition projects from preconstruction through closeout. You will coordinate design inputs, scopes, budgets, schedules, permits, and trades/vendors; keep clients informed with proactive updates; manage change orders; and ensure quality, protection, and cleanliness in occupied luxury homes. You’ll run documentation in Procore and scheduling in Smartsheet, collaborate closely with Estimating, and lead weekly OAC/progress meetings. This role offers a clear path to Small Projects Operations Manager for those who demonstrate leadership, systems thinking, and consistent results.

What You’ll Do

• Preconstruction & project development

o Translate client goals into clear scopes; coordinate with designers/architects/engineers for details and feasibility
o Partner with Estimating to build/level budgets, clarify inclusions/exclusions, and propose alternates/value options
o Plan phasing, logistics, protection, and schedule—especially for occupied homes

o Prepare project plans: milestones, procurement strategy, risk constraints, and communication cadence

• Execution & vendor/trade management

o Source/schedule trades (carpentry, HVAC, roofing/waterproofing, electrical/lighting, plumbing, tile/stone, exterior structures)
o Run weekly schedules in Smartsheet; issue two-week look-aheads; maintain critical path
o Manage RFIs, submittals, and change orders; hold vendors accountable to scope, cleanliness, and timelines

o Coordinate inspections (municipal and third-party) and close permit conditions

• Client communication & documentation

o Lead weekly client (OAC) updates with progress, next steps, decisions needed, and risks/mitigations
o Maintain project records, photos, tasks, and reports in Procore; keep budgets and logs current

o Prepare clear change order proposals and get timely approvals

• Quality, protection, and safety

o Enforce jobsite protection standards (surface protection, dust control, daily cleanup) in occupied luxury homes
o Verify workmanship against specifications and finish standards; punch early and often

o Ensure safety practices and respectful conduct on site

• Closeout & handoff

o Drive punch completion, warranty packet/turnover, final inspections, and lessons learned

o Provide organized closeout documentation and ensure client satisfaction

• Cross-team support

o Support estimating of deferred maintenance items stemming from home inspections as needed
o Collaborate with Property Management for handoffs or phased scopes
Qualifications (What We’re Looking For)

Must-Haves

• Proven experience managing residential remodels/additions end-to-end in occupied homes
• Strong planning and sequencing skills; able to manage schedule, budget, and vendor performance simultaneously
• Confident client-facing communicator (written & verbal); proactive, clear, and solution-oriented
• Working knowledge of residential systems and assemblies (framing/structure, roofing/waterproofing, HVAC, plumbing, electrical/lighting, finishes)
• Proficiency (or quick learner) with Procore (RFIs, submittals, photos, daily logs) and Smartsheet (scheduling/look-aheads)
• Competency with takeoffs, bid leveling, and change order pricing in partnership with Estimating
• Valid driver’s license; ability to be on active jobsites and navigate multi-level homes with PPE

Nice-to-Haves

• High-end/luxury residential experience (custom details, stone/tile, millwork, integration with existing finishes)
• Familiarity with permitting paths, inspections, and municipal processes
• Experience running OAC meetings and stakeholder decision tracking
• Exposure to EOS/L10 rhythms and KPI scorecards

Leveling (Experience Levels)

We’re hiring across multiple experience levels. Final title, scope, and compensation will align with your experience level and demonstrated capabilities.

• Addition/Remodel Manager (Experienced): Owns defined A/R projects end-to-end; coordinates vendors; manages schedule, budget, documentation, and client updates; resolves routine issues with limited oversight.
• Senior Addition/Remodel Manager: Operates autonomously across larger/complex A/R projects; leads escalations; mentors others; improves standards/templates; may lead cross-functional initiatives with Estimating and Operations.

(We will map candidates to the appropriate experience level during hiring.)

Career Path

• Addition/Remodel Manager → Small Projects Operations Manager: For those with leadership ambition and ability—lead the A/R portfolio at scale, drive standards and capacity planning, and own departmental KPIs and initiatives.

How Success Is Measured

• On-time, on-budget project delivery (variance vs. baseline and approved changes)
• Client satisfaction (clear updates, managed expectations, repeat/ referral work)
• Documentation quality in Procore; clean RFIs, submittals, change orders, and photos
• Vendor performance (quality, cleanliness, adherence to scope and schedule)
• Safety/Protection in occupied homes; minimal rework and quick punch closeout
• Team collaboration with Estimating and Operations; clean handoffs and lessons learned

Schedule & Travel

• Full-time; regular on-site presence across the Cleveland/Akron region
• Occasional off-hours for access constraints, protection resets, or time-sensitive inspections

Compensation & Benefits

• Compensation commensurate with experience level
• Benefits package [insert your benefits]
• Professional development, mentorship, and a clear path to Operations Manager

Equal Opportunity
We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business need.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year

Benefits:

• Paid time off
• Retirement plan

Ability to Commute:

• Chagrin Falls, OH 44023 (Required)

Ability to Relocate:

• Chagrin Falls, OH 44023: Relocate before starting work (Required)

Work Location: In perso

• Preconstruction & project developmen