ABOUT US:

We are a NDIS registered provider committed to delivering quality, person-centred support to individuals living with disabilities. Our focus is on empowering participants to achieve their goals and live fulfilling lives. We are currently seeking a reliable and compassionate Admin and Intake Worker to join our team on a casual basis, with the potential for a permanent position.

REQUIREMENTS:

• Previous experience in administration or intake roles (NDIS or healthcare experience highly regarded)
• Understanding of the NDIS and participant needs
• Strong communication and interpersonal skills
• High attention to detail and accuracy in documentation
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and database systems
• Current Police Check and NDIS Worker Screening (or willing to obtain)
• Valid Working with Children Check (if applicable)

• Handle incoming referrals and enquiries from NDIS participants and support coordinators
• Conduct intake assessments and collect required documentation
• Maintain accurate client records and data entry in line with NDIS standards
• Provide general administrative support, including answering phones, scheduling appointments, and managing email correspondence
• Collaborate with support workers, case managers, and other staff to ensure seamless service delivery
• Ensure compliance with NDIS quality and safeguarding requirements