JOB OVERVIEW

We are seeking a proactive and organised Hotel and Lettings Assistant to join our dynamic team. This role is essential in supporting the lettings department by providing administrative assistance and ensuring a smooth process for out Hotel, landlords and tenants. The ideal candidate will possess excellent communication skills and a keen eye for detail, contributing to an efficient and customer-focused environment.

EXPERIENCE

• Previous administrative experience is essential, ideally within a property or lettings environment
• Strong communication skills are required; the ability to engage effectively with clients and colleagues at all levels
• Multilingual candidates are highly desirable to cater to our diverse clientele
• Exceptional organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail
  If you are passionate about property management and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Lettings Assistant.
  Job Types: Full-time, Permanent
  Pay: £12.50 per hour
  Expected hours: 40 per week

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Free parking
• On-site gym
• On-site parking

Work Location: In perso

• Assist in managing the lettings process from initial enquiry through to tenancy commencement
• Maintain accurate records of properties, tenants, and landlords within our database
• Coordinate viewings and property inspections, ensuring all parties are informed and prepared
• Handle tenant applications, referencing, and documentation with precision
• Respond promptly to enquiries via phone, email, and in person, providing exceptional customer service
• Liaise with landlords regarding property management issues and updates
• Support the lettings team with administrative tasks such as filing, data entry, and report generation
• Ensure compliance with relevant legislation and company policies throughout the lettings process