Admin and Reception Volunteer

at  Brent Wandsworth and Westminster Mind

ABOUT US

• We are one of London’s leading, community based, mental health charities, and have been providing support for over 50 years.
• We are a supportive team that make it a priority to support the wellbeing of our staff. Over 50% of our staff have lived mental health experiences and everything we say and do is rooted in the experiences of people who know what it is like to live with a mental health problem.
• We have an excellent track record of delivering high quality clinical services to a range of local communities across the boroughs we serve.

• Provide general administrative and clerical support to the Office Manager.
• Meeting and greeting our services users and visitors
• Answering phones, transferring phone calls, taking messages.
• Fielding calls appropriately, and signposting to other organisations if necessary
• Calm and supportive manner to people in distress.
• Knowledge of Outlook – email and calendars.
• Room bookings.
• Ensure that meeting rooms are prepared for meetings and are cleaned and tidied afterwards.
• Distributing incoming post, frank outgoing post and take to post office.
• Organising refreshments for training and meetings.
• Stock check and replenishing of the office stocks.