DESCRIPTION

Looking to hire an Administrator/Intake Coordinator in the York Region Area!

Monday to Friday 8:30am-4:30pm

• Will need to work once every 6-7 weeks (12:30pm-8:30pm)
• For the week of 12:30pm-8:30pm, required to be on-call on Saturday and Sunday

$45,000-$50,000 (depending on experience)
Vacation + Benefits
100% in office

Requirements:

• Strong attention to detail
• Customer Service Skills
• Health care and home care experience is considered an asset
• Proficient using a computer and in MS Office
• Excellent communication skills -both written and verbal

Job Duties:

• Processing referrals and assign to a clinician
• Follow up with all referrals and tracking of clients in referral software
• Build relationships with clients
• Processing client services reports and updates
• Conducting quality control checks
• Keep up to date with protocols, procedures and workflows and ensure all targets are met
• Continuously communicate with other Intake members
• Answer phone calls and direct the call to appropriate person if applicable
• Complete ad hoc tasks

ADDITIONAL SKILLS

(none specified)

• Processing referrals and assign to a clinician
• Follow up with all referrals and tracking of clients in referral software
• Build relationships with clients
• Processing client services reports and updates
• Conducting quality control checks
• Keep up to date with protocols, procedures and workflows and ensure all targets are met
• Continuously communicate with other Intake members
• Answer phone calls and direct the call to appropriate person if applicable
• Complete ad hoc task