ABOUT PAWKIT

Pawkit is a pet tech company transforming the way pet owners book and experience housecall pet care services. We provide mobile grooming, vet services, pet sitting, and more — all at the convenience of our customers’ homes.
As Pawkit grows rapidly, we are looking for a detail-oriented, proactive, and organized Admin Assistant to join our team and ensure smooth daily operations.

REQUIREMENTS

• At least 1–2 years of administrative or operations experience
• Proficient in Microsoft Office / Google Workspace
• Strong organizational and multitasking skills
• Good communication skills in English (Mandarin bonus for customer coordination)
• Comfortable working in a fast-paced startup environment
• Passion for pets and willingness to learn about the pet industry is a must

• Administrative SupportManage bookings, invoices, and payment trackingMaintain accurate customer, pet, and vendor records in our systemPrepare reports and update spreadsheets/documents
• Customer & Vendor CoordinationAssist the CS team in scheduling appointments and confirming bookingsLiaise with groomers, vets, and service providers for availability and updates
• Office & Logistics ManagementOversee stock and supplies for Pawkit operationsCoordinate delivery of medical kits, grooming equipment, and logistics
• General SupportAssist management with ad-hoc projectsPrepare simple communications, documents, and reports when needed