THE ROLE:

We are seeking a proactive and well-organised individual to play a key part in ensuring the effective management of void properties and supporting the smooth running of the lettings processes.

KEY RESPONSIBILITIES:

• Work closely with colleagues to ensure efficient void management and reduce turnaround times for empty properties
• Manage decant cases and assist in matching properties for management transfers.
• Oversee and ensure updates are accurately maintained for zero rent and Orbis accounts
• Carry out all lettings administration duties, ensuring records are accurate and completed promptly
• Submit weekly adverts for empty homes to the Housing Allocations Team for listing on the Council’s choice-based lettings platform
• Record and manage virtual viewings as required
• Process end of tenancies and ensure all relevant system updates are completed in a timely manner
• Liaise with Neighbourhood Services Teams to ensure end of tenancy notices are promptly reported and actioned by the Lettings Team