Admin Assistant at ALLCARE HOMECARE LLC

Broussard, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

15.0

Posted On

12 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Excel, Medical Records Management, Healthcare Administration, Professional Communication, Billing Support, Data Management, Time Management, Problem Solving, Customer Service, Document Management, Organization, Attention To Detail

Industry

Description

Description JOB PURPOSE Under the general supervision of the Director of Corporate Services, this position provides support for the Medical Screening Program and its affiliated projects. This position is specifically responsible for managing the day-to-day logistical and operational tasks that allow the program to function. This role will deal with a diverse group of external stakeholders and internal users at all levels of the organization. This role requires independent problem solvers who are detail oriented, highly organized, willing to work under tight deadlines, with strong follow through and customer services skills. DUTIES AND RESPONSIBILITIES ? Monitor incoming fax and eFax communications daily and obtain missing medical results from providers and testing facilities ? Communicate with third party vendors obtaining results and providing missing forms when necessary. ? Coordinate with other program coordinators to ensure optimal efficiency and user success. ? Identify and escalate to supervisor any perceived or actual issues which may adversely affect a customer or stakeholders. ? Adhere to departmental Standard Operating Procedures ensuring all program requirements are met. ? Ensure all applicable regulatory and security measures are taken when handling confidential or sensitive information. ? Identify and vet the clinical resources necessary to meet case and program requirements as requested by Coordinators ? Collect and review medical records from applicable vendors ensuring completion of all requested components ? Assemble clinical review the clinical review packet ensuring all case and program requirements have been met. ? Identify missing medical documentation and assembling complete review packets for physician review. ? Provide insight and suggestions on ways to enhance the efficiency of administrative processes within assigned role. ? Assist Team Lead with billing duties as needed including outlier follow ups ? Research and follow up on outstanding medical invoices and documentation required for customer billing. ? Maintain and update billing and tracking spreadsheets using Microsoft Excel. ? Communicate professionally with medical providers, clinics, patients, and internal stakeholders via phone and email. ? Become proficient in XstremeMD's proprietary Inspect software and utilize the system to track case progress and identify outstanding items. ? Support efforts to reduce and maintain the department's outlier list of outstanding medical bills and records. Requirements QUALIFICATIONS · Advanced proficiency in Microsoft Excel required; candidate must be comfortable working extensively in spreadsheets for tracking, billing support, and data management. · Excellent verbal and written communication skills, including professional phone etiquette, grammar, and spelling. · Ability to learn proprietary software systems and new technology quickly. · Experience working with medical records, billing, healthcare administration, or provider relations preferred. · Experience using eFax systems or similar document management systems preferred. · Strong organizational, time management, and self-discipline skills required. · Ability to work independently with minimal supervision in a remote environment. WORKING CONDITIONS · Full-time remote position following completion of training. · Initial training period of up to three months will be conducted in person and may occur at the office or another approved training location. · Typical schedule is Monday through Friday with flexibility to start between 7:30 a.m. and 8:30 a.m. and end between 4:00 p.m. and 5:00 p.m. · Fast-paced, high-volume administrative environment requiring frequent interaction with providers, vendors, and internal team members. · Company-provided equipment includes laptop, monitor, and phone.

Responsibilities

Manage day-to-day logistical and operational tasks for the Medical Screening Program, including coordinating medical results and assembling clinical review packets. Provide administrative support for billing, tracking spreadsheets, and communication with external healthcare providers.