At Connexus UK, we understand that great service starts behind the scenes. That’s why we’re looking for a highly organised and confident Customer Service & Administration Assistant on behalf of our client– a leading name in the transport and logistics sector. In this crucial role, you’ll be the link between the customers and the internal teams—ensuring clear communication, accurate documentation, and timely delivery of essential paperwork. Whether it’s processing Proof of Delivery documents, answering customer calls, or juggling multiple admin tasks, your attention to detail and service-first mindset will help keep everything moving.

• Acting as the key communication link between our valued customers and internal teams
• Recording and distributing Proof of Delivery (POD) documents within agreed timeframes
• Handling a range of administrative duties to support day-to-day operations
• Answering incoming calls and resolving customer queries with professionalism and care
• Supporting the wider team to ensure smooth and efficient service delivery