Admin Assistant Position in Ryde, north-west of the Sydney central business district

Office Administrator

Join a fast-paced pharmaceutical organisation in a varied office administration and sales support role. This is a full-time, office-based position working Monday to Friday during standard business hours.

Please note : you must be an Australian citizen or have PR to apply for this role.

Your new company

This pharmaceutical organisation is seeking an experienced Office Administrator to support its day-to-day office operations, field teams, sales managers, retailers and consumers.

This is a varied, hands-on opportunity for someone who enjoys taking ownership, supporting different teams and ensuring an office runs efficiently.

Your new role

In this office-based position, you will provide broad administrative support across the business. Your responsibilities will include:

• Managing reception duties, incoming calls, emails and general office operations
• Processing orders and responding to ad hoc requests
• Maintaining office records, staff contact lists and internal databases
• Updating the CRM system and preparing weekly KPI reports
• Coordinating dispatches, couriers, outgoing mail and document shipping
• Completing regulatory forms, filing and administrative documentation
• Coordinating product replacements and quality assurance returns
• Providing stockroom administration and maintaining office supplies
• Coordinating point-of-sale materials, distribution and record keeping
• Supporting conferences and assisting Key Account Managers and Sales Managers
• Preparing sales, quarterly deal, stock-on-hand and other operational reports
• Sharing and filing artwork and providing remote support to field-based teams
• Maintaining kitchen and meeting areas
• Completing additional administrative tasks as required

What you'll need to succeed

To be successful in this position, you will have:

• 3-5 years experience in an administration role within a fast-paced, professional environment
• Strong Microsoft Office skills, particularly Excel
• Excellent written and verbal communication skills
• High attention to detail and strong organisational abilities
• Confidence learning new systems, including CRM platforms
• A positive, friendly and customer-focused approach
• A proactive attitude and willingness to assist wherever required
• Strong problem-solving skills and a commitment to exceptional service
• Australian working rights

What you'll get in return

This is an excellent opportunity to join a professional organisation in a varied role where you can support multiple areas of the business. You will work closely with office, sales and field-based teams while building valuable experience across administration, reporting, CRM systems, logistics and operational support.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to ************@hays.com.au, or call us now.

• If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.