• Responsibilities:Able to communicate well/fast with client and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)
• Maintaining a positive, empathetic, and professional attitude toward clients at all times
• Responding promptly to client inquiries & complaints
• Ensure client satisfaction and provide professional client support
• To arrange cleaner jobs schedule and monitor cleaning standard.
• To do rescheduling when MC is taken by cleaner
• Provide general administrative support to related internal departments
• Maintain proper filing of records, correspondences and documents
• Data entry and payroll functions
• Assist in any ad hoc duties assignedRequirements:
• Minimum 1 year experience in customer service, scheduling
• Minimum ’N’ holder, organised and can work independantly
• Customer-oriented with good interpersonal and communication skills
• Pleasant and friendly personality
• Strong problem solving capabilities
• Willing to take up responsibility, Remote Based work
• Computer literacy

Please refer the Job description for details