Full job description

Allied Health Administration Assistant

Brisbane | Clinic-Based | Part-Time or Full Time

Neurodiverse Playhouse is looking for an organised, proactive and motivated Administration Assistant to join our growing multidisciplinary allied health team.

This is a clinic-based position in Brisbane, supporting the day-to-day administration of our practice and helping coordinate services across multiple clinic locations.

We are looking for someone who enjoys being busy, can confidently manage competing priorities and takes initiative to make sure tasks are followed through.

About the Role

You will work closely with our Director, administration team and clinicians to help keep the day-to-day operations of the practice running smoothly.

Your responsibilities will include:

• Responding to phone, email and online enquiries
• Following up new client enquiries and leads
• Booking and managing appointments
• Invoicing and following up outstanding accounts
• Following up client paperwork and documentation
• Supporting NDIS, Medicare and private health administration
• Maintaining accurate client records and administrative systems
• Supporting clinician schedules and appointment utilisation
• Communicating with families, clinicians and external providers
• Assisting with general clinic administration
• Supporting the Director with administrative and operational tasks
• Following up outstanding tasks and ensuring things don't fall through the cracks
• Providing administrative support across our multiple clinic locations

About You

We are looking for someone who is:

• Highly organised with excellent attention to detail
• Proactive and comfortable taking initiative
• Reliable, accountable and able to follow tasks through to completion
• Confident communicating with families and health professionals
• Warm, professional and approachable
• Comfortable following established policies, systems and procedures
• Confident with invoicing and financial administration
• Comfortable using technology and learning new systems
• Able to work independently while contributing to a multidisciplinary team
• Genuinely aligned with a neuroaffirming approach to supporting neurodivergent children and families