JOB SUMMARY:

• Perform payments creation, creation of Giro accounts and clients ID.
• Send payment to Claims Handler for approval
• Send payment to Finance for authorization of payments
• Reissue payment when necessary following unsuccessful payment or correction of payment transaction.
• Sorting and distribution of cases received on daily basis.
• Ensure all payment documents are in order to support the payment process
• Maintain daily productivity tracker as a medium to manage workload effectively and efficiently
• Attend to incoming claims query related to claims payments
• Provide training to new joiner or junior team members on the entire payments requisition process
• Assist the unit head to manage the Payment Hub
• Perform claim assessment based on the claims SOP and guideline
• Achieve the KPI on the claim assessment.

Please refer the Job description for details