FULL JOB DESCRIPTION

SMS Group is looking for a dynamic and efficient Sales Secretary with strong tele-sales experience to provide vital support to the Management. The ideal candidate will be highly organised, have excellent telephone communication skills, and be capable of handling a high volume of calls while managing daily secretarial and administrative responsibilities. This role requires someone confident in converting warm leads into client meetings while ensuring the backend operations of the sales office run smoothly.
Key Responsibilities:
· Make outbound calls to prospective clients from company-generated lead lists
· Follow up on inquiries via phone, WhatsApp, and email to qualify and nurture leads
· Schedule appointments and property viewings for the Sales Manager and team
· Provide detailed information to clients on available services and offerings
· Maintain high call volumes and conversion ratios on a daily/weekly basis
· Record and update all lead interactions and outcomes in the CRM system
· Provide direct administrative and clerical support to the Sales Manager
· Prepare and manage sales documents, presentations, contracts, and proposals
· Track and organize leads, follow-ups, appointments, and sales pipelines
· Handle incoming calls, emails, and walk-in inquiries in a professional manner
· Maintain organised records, filing systems, and digital databases
· Coordinate with internal departments for smooth execution of sales operations
· Support with data entry, reporting, and weekly sales performance updates

REQUIREMENTS:

· Minimum 1–2 years of combined experience in tele sales and sales secretarial/admin roles
· Strong verbal communication and persuasive selling skills over the phone
· Excellent command of English (spoken and written); additional languages are a plus
· Proficient in Microsoft Office (Word, Excel, Outlook) and CRM systems
· High level of accuracy, attention to detail, and time management
· Presentable, professional, and confident personality
· Ability to handle pressure, multitask, and work independently in a fast-paced environment
· Female candidates preferred due to current team structure
Job Types: Full-time, Permanent
Pay: AED2,500.00 - AED3,000.00 per month

Application Question(s):

• Do you have at least 1–2 years of experience in tele sales and/or sales secretarial or admin support roles?
• Have you worked with a CRM system (like HubSpot, Zoho, Salesforce, or similar)? If yes, which one?
• What is your current visa status? (Please specify visa type and expiry date) ?
• Is a salary package of AED 2,500–3,000 acceptable for you? (Yes/No)
• This role involves multitasking between admin duties and tele sales. Are you comfortable handling both simultaneously?

Job Type: Full-tim

Please refer the Job description for details