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Admin / Customer Service Intern (Monitoring Support) (PG) at Solarvest

Bukit Mertajam, Penang, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Monitoring Support, Data Entry, Google Sheets, Customer Service, Attention to Detail, Time Management, Basic System Status Identification, Organizational Skills

Industry

Renewable Energy Power Generation

Description

Daily Monitoring Support Assist in daily monitoring of customer systems using monitoring platforms Identify basic system status (normal / offline / low performance) Record monitoring findings accurately in tracking sheets Data Entry & Updates Update customer system data in Google Sheets / internal databases Maintain organised and accurate records for monitoring and service follow-ups Assist in preparing simple monitoring summaries when required Customer Service Assistance Support the customer service team by providing updated system information Assist in drafting basic customer updates (under guidance) Help follow up on pending monitoring-related cases Admin Support Organise monitoring records, reports, and screenshots Support other administrative tasks related to monitoring and customer service Perform ad-hoc duties assigned by the supervisor Diploma / Degree students in: Business Administration Engineering (Electrical / Renewable Energy – advantage) Customer Service or related fields Proficient in Excel / Google Sheets Comfortable working with data and repetitive monitoring tasks Able to follow instructions and standard procedures Attention to detail and good time management

Responsibilities

The intern will assist in daily monitoring of customer systems and record monitoring findings accurately. They will also support the customer service team and help organize monitoring records and reports.