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Admin / Customer Service Intern (Monitoring Support) at Solarvest

Petaling Jaya, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Monitoring Platforms, Data Entry, Google Sheets, Excel, Record Keeping, Customer Service, Administrative Support, Time Management, Attention To Detail

Industry

Renewable Energy Power Generation

Description

Daily Monitoring Support Assist in daily monitoring of customer systems using monitoring platforms Identify basic system status (normal / offline / low performance) Record monitoring findings accurately in tracking sheets Data Entry & Updates Update customer system data in Google Sheets / internal databases Maintain organised and accurate records for monitoring and service follow-ups Assist in preparing simple monitoring summaries when required Customer Service Assistance Support the customer service team by providing updated system information Assist in drafting basic customer updates (under guidance) Help follow up on pending monitoring-related cases Admin Support Organise monitoring records, reports, and screenshots Support other administrative tasks related to monitoring and customer service Perform ad-hoc duties assigned by the supervisor Diploma / Degree students in: Business Administration Engineering (Electrical / Renewable Energy – advantage) Customer Service or related fields Proficient in Excel / Google Sheets Comfortable working with data and repetitive monitoring tasks Able to follow instructions and standard procedures Attention to detail and good time management

Responsibilities

The intern will provide daily monitoring support for customer systems, identifying status issues and accurately recording findings in tracking sheets and databases. Responsibilities also include assisting the customer service team with system information updates and handling various administrative tasks related to monitoring.