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Admin / Customer Service at ReWorks Solutions
, , South Africa -
Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Administrative Support, Scheduling, Data Entry, Document Management, Microsoft Office Suite, Communication Skills, Multitasking, Problem-Solving, Remote Collaboration

Industry

Outsourcing and Offshoring Consulting

Description
Position: Admin / Customer Service Working Hours: US Hours (9am-5pm EST) Full-Time, Remote Work. Salary: South African Rand (ZAR) Key Responsibilities Provide exceptional customer service by managing inquiries via phone, email, and chat in a timely and professional manner. Perform general administrative duties including scheduling, data entry, and document management. Maintain organized records and files to ensure efficient operations. Coordinate communication between clients, vendors, and internal teams to facilitate smooth workflows. Assist with resolving customer issues and escalating them when necessary. Support daily operational tasks to improve process efficiency and client satisfaction. Proven experience in administrative and customer service roles. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency with Microsoft Office Suite and common office tools. Ability to handle customer inquiries with patience and professionalism. Attention to detail and problem-solving skills. Ability to work independently and collaboratively in a remote setting. Comfortable working U.S. hours Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Responsibilities
Manage customer inquiries via phone, email, and chat while performing general administrative tasks such as scheduling and data entry. Coordinate communication between clients, vendors, and internal teams to ensure efficient operational workflows.