ABOUT US:

World Marketing Group (WMG) is a regional leader in crossborder parcel and mail logistics across Asia. As a licensed postal service operator, we manage a robust network that enables smooth eCommerce clearance and delivery, serving markets in Singapore, Malaysia, Hong Kong, China, and beyond.

REQUIREMENTS:

• Diploma/Degree in Logistics, Business, Supply Chain, or a related field.
• 1–3 years of experience in customer service, project coordination, or logistics-related roles.
• Familiarity with import/export permit systems such as TradeNet, NTP, or similar platforms is preferred.
• Comfortable reading and interpreting government regulations, customs guidelines, and SOPs.
• Strong attention to detail and accuracy, particularly in regulatory documentation.
• Effectively bilingual in English and Mandarin to liaise with mandarin speaking stakeholders.
• Able to manage multiple tasks under tight deadlines with a proactive, solution-oriented mindset.
• Fresh Graduates are welcomed to apply.

ROLE SUMMARY:

We are seeking a detail-oriented and proactive Admin & Logistics Executive for our Project Management & Customer Service (PMCS) team to support our logistics operations. This hybrid role is ideal for someone who thrives in a fast-paced environment and is equally comfortable liaising with clients, managing project deliverables, and navigating compliance and regulatory processes.

KEY RESPONSIBILITIES:

Customer & Project Management:

• Serve as the key point of contact for client communications and service updates.
• Track service requests, project timelines, and updates across teams (sales, operations, warehouse).
• Prepare reports and client-facing documents on project status and operational performance.

Regulatory Compliance & Documentation:

• Handle the application and processing of import/export permits (e.g. TradeNet, Cargo Clearance Permits, Customs Declarations).
• Ensure all shipments comply with statutory and regulatory requirements (e.g. Singapore Customs, ICA, AVS, etc.).
• Interpret, apply, and stay updated on relevant regulations and government guidelines affecting logistics and trade.
• Work with internal stakeholders and external partners to resolve compliance-related issues efficiently.

Operational & Administrative Support:

• Update internal systems and project trackers with status of permit applications, shipment schedules, and customer updates.
• Support data entry and maintain accurate records of customer orders, permit applications, and compliance documents.