PERSON SPECIFICATION/REQUIREMENTS

• Proven experience in an administrative leadership role, preferably in a similar environment
• Strong administrative skills
• Strong interpersonal skills
• Good organisational skills
• Excellent stakeholder management and the ability to influence others
• Good communication skills and experience in building relationships with key business stakeholders
• Good MS Office skills including Word, PowerPoint, Excel and Outlook
• Task oriented and self-motivated, with ability to prioritise issues
• Previous experience working within the Property industry would be advantageous
• Able to work as part of a team, supporting other team members and recognising the work of other

KEY RESPONSIBILITIES

• Lead the Property Management Admin function and interface with teams located throughout the UK and in Hyderabad
• Navigate a dotted line management structure
• Ensure KPIs are monitored and met for delivery of Admin to the surveying team across the UK and Hyderabad
• Develop and implement administrative policies and procedures to improve efficiency – Ensure compliance with organizational policies and regulatory requirements
• Ensure team are fully trained to deliver all areas of Admin
• Ensure SOPs are in place for all tasks driving efficiency and consistency
• Maintaining in house database/spreadsheets/trackers
• Foster a positive work environment and promote professional development for staff
• Ad hoc administrative duties as and when they arise
• Support the delivery of admin to the London Surveying team