About the role

As a Medical Administration at Medispring Family Medical Centre (MFMC), you will provide professional, welcoming and efficient administrative support to patients, doctors and the wider practice team.

Key responsibilities

• Greeting patients and visitors professionally and assisting with enquiries.
• Answering telephone calls, managing emails and directing enquiries appropriately.
• Scheduling, confirming, changing and cancelling appointments using Best Practice.
• Accurately registering new patients and maintaining current demographic, Medicare and contact information.
• Processing Medicare claims, bulk-billing consent, private fees and electronic payments.
• Scanning, importing and correctly allocating referrals, reports, correspondence and other clinical documents.
• Managing incoming and outgoing correspondence, including secure messaging, fax and mail.
• Following practice procedures for recalls, results, referrals, medical records and requests for patient information.
• Maintaining patient privacy, confidentiality and information security at all times.
• Communicating effectively with doctors, nurses, pathology providers, specialists, hospitals and other healthcare organisations.

About you

• Reliable, punctual, organised and able to work effectively in a busy medical environment.
• Strong communication, customer service, computer and attention-to-detail skills are essential.
• Previous medical reception experience and familiarity with Best Practice software are highly desirable.
• Managing difficult or distressed patients calmly, respectfully and professionally, and escalating clinical or safety concerns promptly.

About us

Medispring Family Medical Centre (MFMC) is a medical practice providing family medical services.About Noosa Day Hospital

Noosa Day Hospital is a newly opened multidisciplinary facility. This is a unique opportunity to join the founding team and shape the culture, practices and standards of a brand-new service.

The hospital features three state-of-the-art operating theatres and contemporary recovery and patient care areas. We support a broad range of specialties, including Ophthalmology, General Surgery, Plastic and Reconstructive Surgery, Gastroenterology, Orthopaedics, Oral and Maxillofacial Surgery, Breast Surgery, Pain Management and MOHS Surgery.

Located within the Noosa Health Precinct, the hospital will operate alongside specialist consulting suites and allied health services, delivering integrated surgical care from pre-admission through to recovery.

About the role

We are seeking a dedicated and detail-oriented Admin/Medical Receptionist to join our welcoming healthcare team on a part-time basis.

Key Responsibilities

• Manage patient admissions, discharges, and accurate data entry
• Prepare theatre lists in a timely and precise manner
• Answer and direct incoming calls professionally
• Maintain patient records and billing accounts using FYDO Patient Management Software
• Perform general administrative and filing duties

About You

• Previous experience in hospital admissions or medical reception (preferred)
• Strong communication and customer service skills
• Proficiency in Microsoft Office; experience with FYDO is highly regarded
• Understanding of patient confidentiality and privacy requirements
• High attention to detail with strong organisational skills
• Ability to prioritise tasks and work effectively in a fast-paced environment
• A collaborative team player with a positive attitude

Please note all applicants must currently possess the right to work in Australia

About Us – Cura Day Hospitals Group

Cura Day Hospitals Group is a leading provider of day hospital services across Australia, offering rewarding career opportunities for healthcare professionals and support staff.

We value our people and are committed to supporting their growth and wellbeing through:

• Ongoing education and training opportunities
• Employee Assistance Program (EAP)
• Fitness and wellbeing initiatives
• Salary packaging options, including novated leasing
• Access to employee discounts and rewards programs

Application process

Applications will be reviewed as received. Only shortlisted candidates will be contacted.

To apply, please submit your resume and cover letter via Seek.

For enquiries, please contact:

Stephanie Adams

CEO and Director of Nursing

***************@noosadayhospital.com.au

For further information about Noosa Day Hospital, visit:

• https://curagroup.com.au/hospital/noosa-day-hospital/about/

About Noosa Day Hospital

Noosa Day Hospital is a newly opened multidisciplinary facility. This is a unique opportunity to join the founding team and shape the culture, practices and standards of a brand-new service.

The hospital features three state-of-the-art operating theatres and contemporary recovery and patient care areas. We support a broad range of specialties, including Ophthalmology, General Surgery, Plastic and Reconstructive Surgery, Gastroenterology, Orthopaedics, Oral and Maxillofacial Surgery, Breast Surgery, Pain Management and MOHS Surgery.

Located within the Noosa Health Precinct, the hospital will operate alongside specialist consulting suites and allied health services, delivering integrated surgical care from pre-admission through to recovery.

About the role

We are seeking a dedicated and detail-oriented Admin/Medical Receptionist to join our welcoming healthcare team on a part-time basis.

Key Responsibilities

• Manage patient admissions, discharges, and accurate data entry
• Prepare theatre lists in a timely and precise manner
• Answer and direct incoming calls professionally
• Maintain patient records and billing accounts using FYDO Patient Management Software
• Perform general administrative and filing duties

About You

• Previous experience in hospital admissions or medical reception (preferred)
• Strong communication and customer service skills
• Proficiency in Microsoft Office; experience with FYDO is highly regarded
• Understanding of patient confidentiality and privacy requirements
• High attention to detail with strong organisational skills
• Ability to prioritise tasks and work effectively in a fast-paced environment
• A collaborative team player with a positive attitude

Please note all applicants must currently possess the right to work in Australia

About Us – Cura Day Hospitals Group

Cura Day Hospitals Group is a leading provider of day hospital services across Australia, offering rewarding career opportunities for healthcare professionals and support staff.

We value our people and are committed to supporting their growth and wellbeing through:

• Ongoing education and training opportunities
• Employee Assistance Program (EAP)
• Fitness and wellbeing initiatives
• Salary packaging options, including novated leasing
• Access to employee discounts and rewards programs

Application process

Applications will be reviewed as received. Only shortlisted candidates will be contacted.

To apply, please submit your resume and cover letter via Seek.

For enquiries, please contact:

Stephanie Adams

CEO and Director of Nursing

***************@noosadayhospital.com.au

For further information about Noosa Day Hospital, visit:

• https://curagroup.com.au/hospital/noosa-day-hospital/about/