ABOUT US

Right at Home Melbourne Frankston is a Home Care Package provider supporting older Australians to live safely, independently, and with dignity at home. We provide high-quality, person-centred care tailored to meet the social, physical, and emotional needs of our clients.

THE ROLE

We are seeking an experienced and motivated Admin Officer/Rosterer to join our growing team. In this role, you will manage day-to-day client rostering, provide administrative support, and deliver excellent customer service to our clients and their families.
This position requires a strong communicator with excellent organisational skills, who can handle competing priorities and maintain attention to detail in a fast-paced environment.

KEY RESPONSIBILITIES

• Coordinate and manage staff rosters to ensure seamless service delivery.
• Provide general administrative support to the office team.
• Build rapport with clients and their families while resolving enquiries promptly and professionally.
• Communicate complex information clearly and simply.
• Support the smooth running of client services in line with Right at Home’s values and standards.