POSITION GENERAL SUMMARY

• To assist Terminal Experience Executive (Station Master) monitoring the busing operation in CP & Satellite airside and to ensure the smoothness of bus operations at KLIA bus stations.
• Responsible for ensuring the safe and efficient operation of buses and smooth passengers movement.
• Responsible for ensuring manageable control over the management of passenger flow. With a specific focus on smooth passenger movement, the officer will facilitate the efficient boarding and disembarkation processes, minimizing delays, ensuring a positive passenger experience and provide a smoother transition for passengers moving to and from the terminal.

SKILLS

• Strong communication skills
• Proficiency in English and Bahasa Malaysia. Additional language is preferable (Mandarin, Tamil, Arabic).
• Computer literate.
• Required skills: knowledge of radiotelephony communication, supervisory, and terminal operations.
• Energetic & self-motivated.
• Willingness to perform a variety of jobs as requested.
• Takes initiative and can start/complete tasks with basic direction.
• Ability to learn & follow instructions.

EDUCATION

• Diploma in Aviation Management or Diploma in Management

Please refer the Job description for details