ABOUT THE BEEHIVE PROJECT

At The Beehive Project, our mission is to support young people from diverse backgrounds, including those with mental health challenges, care leavers, Unaccompanied Asylum-Seeking Children (UASCs), and those transitioning from residential care back into the community.
We create safe, nurturing environments that promote independence, personal responsibility, and long-term wellbeing. Our accommodation and wraparound support services are tailored to empower young people aged 16–25 to build resilience, develop life skills, and pursue their goals with confidence.
As we continue to grow, we are seeking a highly organised and dynamic Admin & Operations Support Officer to underpin our care, property, and compliance functions.

THE ROLE

As Admin & Operations Support Officer, you’ll be the operational heartbeat of the organisation — coordinating tasks, ensuring processes run smoothly, and supporting our leadership and frontline teams. You’ll work across multiple departments and services, offering crucial administrative and organisational support to maintain high-quality delivery and compliance.

KEY RESPONSIBILITIES

• Front-of-house support: Answering calls and welcoming visitors to the office as the first point of contact
• Post coordination: Overseeing the collection and distribution of post from all properties across the organisation
• Meter readings: Chasing, recording, and logging utilities data across our property portfolio
• Move-ins and move-outs: Coordinating room condition assessments, repair tracking, and readiness for handover
• Document control: Maintaining compliance through accurate filing, archiving, and data management
• HR support: Assisting with staff investigations, diary management, and compliance processes
• Social media coordination: Scheduling, posting, and monitoring content, with reporting to the CEO
• Personal assistance: Supporting the organisation’s founder with administrative and appointment tasks as required
• GDPR & internal audits: Ensuring data protection procedures are followed and audit trails maintained