ABOUT THIS POSITION

Join us as an Admin Support Assistant and get the opportunity to become a game changer to our team, working alongside professionals from diverse backgrounds to achieve common goals and drive organisational success. This is how you can dare to make an impact:

• The role is a 12 month fixed term contract (FTC).
• Process customer claims based on agreed commercial terms from validation to customer payment in a timely manner.
• Track requests status and communicate to relevant colleagues the status and timelines of request.
• Process ambassadorial invoices and work with Education and Marketing to track and manage resolution times.
• Support department and business administration tasks.
• Provide cover for other members of Business Intelligence team when required.
• Manage process timelines with key stakeholders across departments.
• Support across all department processes.
• Propose and implement business process improvements.