Salary: Starting from £25,000.00 (depending on experience)
Working hours: 35 hours per week
Duration: Permanent
Location: Bromsgrove
About the role
Lloyd & Whyte, who are proudly part of Benefact Group, are looking for an Admin Support to join our PPS GI team in their Bromsgrove office.
This role is a great opportunity for a candidate looking to provide exceptional service and advice to clients in order to maximise client satisfaction, maintain high retention levels and achieve income targets in support of the business strategy.
This role will be hybrid, with the expectation to travel to our Bromsgrove office for the majority during probation, with 1-2 days a week thereafter.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK’s top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group—where all profits go to charity and good causes.
What you’ll be doing
Provide professional support and advice to clients throughout the life cycle of the policy ensuring high levels of service and client satisfaction.
Provide a proactive and responsive renewal service using best endeavours to retain clients at renewal through promotion of key selling features and effective liaison with insurers.
Be proactive and maximise all business opportunities making clients aware of alternative products (generating leads), advising clients of potential gaps in cover and promoting insurance reviews with clients wherever possible.
Underwrite scheme policies within underwriting authority level & referral guidelines
Invite renewals
What you’ll need to have
Confident and capable of building rapport over the telephone to provide an excellent client experience.
Ability to work in a regulated, compliant and client focussed environment.
Organised, resourceful, deadline driven and supportive of the wider team.
What makes you stand out
Chartered Insurance Institute Diploma in Insurance (or willing to work towards).
What we offer
28 days annual leave plus bank holidays
Your birthday off
Group Personal Pension
Bonus scheme
A holiday buy scheme
An array of health and wellbeing benefits, company cash plan, income protection and life assurance
Enhanced sick pay and parental leave
Support and funding toward study and professional qualifications
Paid time off for volunteering
Hear from the hiring manager

IF YOU NEED ANY ADDITIONAL SUPPORT DURING THE RECRUITMENT PROCESS, THEN PLEASE LET US KNOW.

• Directory of Social Change’s UK Guides to Company Giving 2017-26

Please refer the Job description for details