POSITION DESCRIPTION

This role offers an excellent opportunity for the successful candidate to develop/enhance a broad range of professional skills:

• In-depth knowledge of ESB Networks business
• Strong Customer Service orientation and stakeholder engagement
• Use of IT applications such as SAP, Excel, Word and other relevant systems.

KEY RESPONSIBILITIES

The key responsibilities of the role will include but are not limited to;

• Work in accordance with agreed guidelines, policies and procedures.
• Providing excellent customer service to all Networks customers.
• Work as part of a multi-functional team and support all units within the Division.
• Actively sharing knowledge and expertise to foster team development.
• Reporting – Producing accurate and timely reports to support business operations.
• Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self
• Providing clerical support to Network Supervisors, Project Leaders and Managers
• Demonstrate flexibility and adaptability to change

This is a collaborative role within a flexible team structure, requiring involvement in all aspects of the above responsibilities.

This role offers an excellent opportunity for the successful candidate to develop/enhance a broad range of professional skills:

• In-depth knowledge of ESB Networks business
• Strong Customer Service orientation and stakeholder engagement
• Use of IT applications such as SAP, Excel, Word and other relevant systems