Administration Analyst (Market & Client insights Team Mumbai ) at Willis Limited, trading as Willis Towers Watson plc

Thane, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Invoice Processing, Payment Tracking, Vendor Management, Contract Tracking, Documentation Management, Access Tracking, Action Tracking, Proactive Follow-Through, Attention to Detail, Operational Judgment, Digital Tools, Automation, Compliance, Stakeholder Management, High Accountability, Financial Operations

Industry

Financial Services

Description

Role Objective This role is accountable for end-to-end ownership of administrative and financial operations for Market & Client Insights, ensuring accuracy, timeliness, compliance, and continuity - with minimal supervision. This role requires high reliability, proactive follow-through, and operational judgment. Core Responsibilities Financial & Vendor Administration Independently manage invoice processing, payment tracking, and closure across vendors. Monitor payment schedules, due dates, and Service Levels to prevent delays or escalations. Coordinate with finance, procurement, and vendors to resolve discrepancies proactively. Maintain accurate records of all financial transactions relevant to Market & Client Insights. Document vendor evaluations and decisions, including: Summary notes and decision rationale for vendors evaluated but not onboarded Maintaining a reference log to avoid repeated evaluation of non-viable vendors Renewals & Contract Tracking Track contract renewals, subscriptions, and service agreements. Provide timely reminders to stakeholders ahead of renewal or expiry dates. Ensure approvals, documentation, and payment readiness are aligned in advance. Flag risks related to missed renewals or service disruption early. Documentation & Repository Management Maintain up-to-date, audit-ready documentation for: Contracts Invoices Renewals Process operation records Ensure Market & Client Insights repositories are accurate, current, and consistently structured. Apply version control and access discipline. Access Tracking & Repository Governance Maintain end-to-end access tracking across Market & Client Insights assets, including: Subscriptions and external tools Internal repositories and shared drives Key documents and folders Monitor and regularly update who has access and who does not, ensuring records remain current. Add or remove access based on approved requests, role changes, or offboarding inputs, in line with company guidelines. Coordinate with IT / platform teams where system-level access changes are required. Maintain an access log to support audits, continuity, and operational hygiene. Flag outdated, unused, or inappropriate access for review. Action Tracking & Follow-Through Track administrative action items across: Payments Renewals Process schedules Follow up persistently and professionally until closure. Provide clear status updates and escalation when required. Complexity & Judgment Expectations Operates independently across multiple parallel administrative streams. Anticipates issues before they become blockers. Exercises judgment on prioritization, escalation, and follow-up cadence. Balances speed with accuracy, with a high level of attention to detail to prevent downstream impact of errors AI & Digital Tool Expectations Uses digital tools (trackers, shared repositories, automation tools, AI assistants) to: Track deadlines and dependencies Improve accuracy and turnaround time Validates system-generated reminders and outputs. Continuously looking for low-risk automation opportunities in admin workflows. Only use company-wide / approved AI tools in line with data privacy, and information security guidelines. Required Demonstrated Capabilities Proven experience independently handling invoices, payments, and renewals High attention to detail and compliance discipline Strong follow-up rigor and closure mindset Ability to proactively manage multiple stakeholders, anticipating follow-ups and driving closure with minimal supervision Comfort working in a lean, high-accountability environment

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Responsibilities

The role involves managing financial and vendor administration, including invoice processing and contract tracking. It also requires maintaining documentation and access governance for Market & Client Insights.