Administration and Business Supt at HSBC Securities Services Luxembourg

Guangzhou, Guangdong, China -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

0.0

Posted On

23 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Management, Risk Management, Operational Strategy, Financial Forecasting, Project Coordination, Analytical Skills, Problem Solving, Communication Skills, Team Leadership, Adaptability, Strategic Thinking, Organizational Skills, Innovation, Governance, Compliance, Multitasking

Industry

Financial Services

Description

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Administration and Business Supt. Principal responsibilities Impact on the Business/Function Act as the single point of contact to the Centre Directors/GSC Head Of Operations/ Operations Leads/Utility/Region Head, representing the GSC Business Manger and the Operations Delivery and Strategy team Support the Centre Director to drive Business Service/Utility and respective Regional Strategic initiatives including innovation and any ongoing initiatives i.e. Clearing House, Fungibility, Process standardisation etc. Provide Centre Directors/GSC Head of Operations/Operations Leads/Utility and respective Region specific expertise to the Central Operations Business Performance and Planning team as well support the Centre Directors/GSC Head of Operations/Operations Leads/Utility and respective Region with specific financial and other MIS. Support in a coordination role for execution of efficiency initiates initiated by the Central Operations and Centre Director in respective Business Service/Utility/region Ensure Centres/ Operations//Utility/Regional Governance is supported and executed properly Lead and manage central initiatives which are key to delivering the various strategies of the Organisation that are overseen by the Central Operations and Centre Director Customers / Stakeholders Act as single point of contact for the Centre Directors/GSC Head of Operations/Operations Leads/Utility and Region Support all operations initiates and ensure implementation in Business Service/Utility and Region Support the Centre Directors/GSC Head of Operations /management of Business Service/Utility and Region in all areas included in the wider operations service catalogue Engage with the Global Business BMs to ensure the GSC cost of running Global Operations are within AOP and any risks are highlighted on time Leadership & Teamwork Understanding and translating Group strategy into immediate business/function and aligning direction for self and teams Setting world class standards and embedding these in immediate business/function area Leading from the front by courageously setting and executing stretching goals for the immediate business/function area Authentically engaging a diverse group of stakeholders to deliver at pace Making considered decisions that protect and enhance HSBC values, reputation and business Operational Effectiveness & Control Key driver in operational design and strategy Responsible for Centres/Operations/Utility and Regional financial and headcount forecast accuracy Responsible for Centres/Operations/Utility and Regional financial, headcount, operational performance and data MI accuracy Responsible for sustainable and best in class tool set for driving operational excellence and engagement/culture within the team Support Centre Director in the Entity governance and control efforts in regards of among other things mandatory trainings, regulatory compliance and other control and effectiveness initiatives Track any audit outstandings and ensure timely closure /resolution Major Challenges Understand and translate complex business situations into tangible goals and actions Understand the industry in a global context and maintain high level of interaction and understanding for the future needs of all stakeholders Translate stakeholder needs to action plan Align Centres/Operations/Utility and Regional plans and goals with those of wider operations Lead team of highly motivated (demanding) individuals in a complex environment of constant change (where required) Ability to multitask and prioritize Role Context The role is a key part of the GSC Business Manager team and is responsible for supporting implementation of the Global Operations strategy by coordinating activities across local teams and engaging other key stakeholders. Ensure there is high level of stakeholder management across critical functions for e.g. but not restricted to HR, Finance, Risk, BCIM Management of Risk The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also by addressing any areas of concern in conjunction with entity management and/or the appropriate department. Observation of Internal Controls The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators. The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators. Role Dimensions (e.g. balance sheet size, lending/expenditure limits, size/volume of transactions, budget. in USD’000) The role of Business Manager is to support the Centre Director with their FRP planning, head count tracking, overseeing and/or coordinating key projects/iniatiatives, track ongoing costs against FRP, monitor cost save targets and provide regular MIS. They will also work closely with the Global Business BMs to ensure that the BS costs are within AOP. The incumbent will also be responsible for leading central initiatives that are key to delivery of strategic priorities to the Organisation. Requirements Ability to think broadly and strategically rather than focus on short term, local challenges Aptitude for authentically engaging a diverse group of stakeholders to deliver at pace Strengthen the understanding of risk management by incorporating risk considerations in all activities Politically savvy and able to form collaborative working arrangements with peers Comfortable in initiating and willing to challenge the status quo Comfortable with ambiguity and able to navigate through and deliver in changing strategic and commercial contexts Ambitious for self and team and passionate about people development to stretch their outlook, build capability and elevate their performance ambitions Developed planning and organisational skills Honed analytical skills, with a strong emphasis on problem solving and strategic thinking Adaptable, flexible, with a self-initiated approach to change and developing market demands and opportunities Strong verbal and written communication skills Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above. Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Responsibilities

The role involves acting as the single point of contact for various operational leaders and supporting the execution of strategic initiatives. The jobholder will also manage financial forecasts and operational performance while ensuring compliance with governance standards.